Senior Customer Success – Cybersecurity

Job Brief

  • Developing and maintaining customer relationships, preparing and leading onboarding of new users, and identifying opportunities for product and service improvement
  • Partner with key stakeholders internally and externally to ensure clients are maximizing the product and its features
  • Educate customers on the most relevant and up-to-date features
  • Strategically and innovatively solving problems as client and business issues arise
  • Increase customer renewals and expansion.
  • Provide timely technical and product support


  • 5+ years of experience in customer success
  • Working experience with customers in B2B enterprise software products
  • Experience in owning a book of business of 5+ customer accounts
  • Experience building and operating in an early-stage company
  • Ability to travel 20% of the time
  • Working experience in the cyber industry – highly preferre
Remaining Jobs: 34
Job Category: Cybersecurity Technology
Job Type: Hybrid Permanent
Job Location: US

Apply for this position

Allowed Type(s): .pdf, .doc, .docx